Addigy Certified Expert (ACE) Course

Enhance your Apple device management skills and become an ACE in your field.

Learn Addigy skills with Europe’s largest Apple Authorised Training Provider.

Monitor representing Addigy training by Influential Software

Why train with Influential Software?

We're not just the UK's only Addigy Training Provider — we're also Europe's biggest Apple training provider. Our trainers have years of experience as Apple Technicians and Administrators, making them a trustworthy source of knowledge. Beyond the training certifications, our Addigy trainers are full of practical wisdom that is superior to academic learning.

Addigy Certified Expert logo

Addigy Certified Expert (ACE) Training Course

  • Become a certified Addigy expert in enterprise-grade Apple management
  • Two-day instructor-led course
  • Train online or in-person
  • Requires knowledge of device management and the Apple ecosystem.
  • Discover more about macOS, iOS, iPadOS, and tvOS devices
  • A 2-hour certification exam included at the end of day two (retakes available)
  • ACE certification is valid for 2 years after completion


Online, London, UK-wide 




2 days

The Addigy Certified Expert (ACE) Course provides complete training in Addigy Apple device management (macOS, iOS, iPadOS, and tvOS). Starting from the basics, the course will carry delegates to an advanced level of expertise.

On the final day of training, students will take a two-hour multiple-choice exam, which can be retaken. The ACE certification expires two years after the exam is passed.

Duration: 2 days

Location: Online
Coming soon: London (public) or UK-wide (private)

Price: $1,500

This course is designed for users that need to dig deeper into the Apple ecosystem and Apple device management using Addigy.

  • IT professionals who deploy and manage Apple devices (MSPs, ACNs, IT Administrators)
  • Technical professionals who help customers choose Apple devices.

By the end of this course, you will be familiar with:

  • Addigy platform navigation
  • Device and user enrollment methods and tools
  • Device management workflows, configurations and best practices
  • Apple ecosystem terminology and programs
  • Automation, basic scripting and remediation strategies
  • Working with the Apple and Addigy community

Although there are no firm prerequisites for this course, it’s recommended that delegates have:

  • iOS and macOS familiarity
  • basic iOS device and Mac computer navigation skills

Introduction to Addigy and Addigy Device Management at a Glance

Explore Addigy company overview, platform navigation and instructions on how to create users and update account settings. Leveraging and contribut- ing to the Addigy Community. Apple, Addigy and ecosystem terminology and acronyms.

Enrolling Apple Devices in Addigy

Understand the Addigy device enrollment process and Apple enrollment methods – including Apple User Approved MDM requirements, Apple Auto- mated Device Enrollment (previously DEP) through Apple Business Man- ager/Apple School Manager, Apple Supervised Mode, implications of Device Supervision and related Apple and Addigy workflows allowed via Addigy’s agent and MDM. (LAB)

Building Scalable Policies & Assessing Device States

Define device states, create policies, policy inheritance, policy catalog, and best practices of policy layouts. Enforcement of MDM configuration profiles. (LAB)

GoLive and Devices at a Glance

Understand how to quickly find information for individual devices. Create views and use filters for better insight into managed Apple devices. Explore how to use the Scripts section on the Devices page. Understand the tools available in GoLive and Remote Control integrations

Defining Device States, Software Deployment and Patching

Configure installs of custom software packages and public software from the Addigy policy catalog. (LAB)

Deploying App Store content with Apps & Books (previously VPP)

Explore how to configure Apple Apps & Books integration with Addigy, how to deploy App Store apps via Addigy policies, and viewing Apple Apps & Books assets in Addigy.

Defining Device States with MDM Configuration

Learn about Addigy’s Apple MDM configurations, custom MDM profiles, Apple privacy controls, requirements and limitations.

Monitoring Device Compliance with Alerts and Remediation

Review Addigy Facts and Alerts, creating & customizing Monitoring items, resolving & remediating Alerts, and optional ticketing integration with alerts.

Advanced Software Deployment, Custom Facts, and Scripts

Understand best practices and a deeper discussion on condition scripting in Custom Software, removal scripting in Custom Software, building Custom Facts, and remediation scripting within Addigy Alerts.


  • ACE Training Guide
  • Addigy Getting Started Guide

Are you keen to know more about the course? Click below for a pdf of the full topics.

Upcoming ACE course dates

Addigy Certified Expert (ACE) course

Addigy Certified Expert

Online Dates


Addigy Certified Expert (ACE) - Online

June 9-10, 2022 Online Book
July 11-12, 2022 Online Book
August 15-16, 2022 Online Book
Addigy Certified Expert (ACE) course

Addigy Certified Expert

Classroom Dates


Addigy Certified Expert (ACE) - Classroom

June 9-10, 2022 Classroom Book
July 11-12, 2022 Classroom Book
August 15-16, 2022 Classroom Book

Why get ACE certified?

By the end of the official Addigy training course, you’ll be certified in enterprise-grade Apple management.

  • Official global recognition in the mastery of the Addigy
  • Career-boosting and reputable credentials
  • Gain access to endless networks and resources.

And with our instructor-led online Addigy classes, it’s never been more convenient to learn. Get Addigy certified and bring these advantages to your employer:

  • increased security
  • maximum reliability
  • optimised productivity
Trainers for Addigy training courses

Addigy Certified Expert (ACE) Training Delivery Options

Virtual Online Class

Online Addigy training is the ideal way to get ACE certified from your home or office. We use an online platform that allows plenty of student-trainer interaction.

Public Classroom

Classroom training takes place at our state-of-the-art classrooms near Blackfriars and St Paul’s in central London.

Private On-Site

On-site training is currently unavailable due to COVID-19 travel restrictions – but will return soon.

Now when I’m back at my company they can say

they’ve got an ACE certified bloke on board.

—George Wayman, Synergy Associates

Now when I’m back at my company they can say they’ve got an ACE certified bloke on board.

—George Wayman, Synergy Associates

Monitor with Addigy training logos

Why Train with Addigy Partners Influential Software?

Influential Software is Europe’s top Apple training provider. 
That Apple expertise is also why we’re the only authorised Addigy training partner in the UK.

You can rely on the fact that all our trainers have years of experience as Apple technicians and administrators.

So beyond their training certifications, our Addigy trainers are also full of practical wisdom.

Book an Addigy training course
  • Fill out the form to request a course or tell us your training requirements.
  • Our sales team will be in touch within one working day to complete your booking.

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