Addigy Classroom Training

Learn effective Apple management with official Addigy classroom training.

Upgrade your skills with our expert instructors at Addigy training London.

Monitor representing Addigy classroom training

Exclusive Addigy Training London

Are you ready to boost your Apple management career? Get the professional knowledge you need with the official Addigy course.

This classroom-based course is run regularly at our training hub in central London.

This is a practical, hands-on course designed to take you from the basics through to advanced.

By the end of the course, you will have gained the Addigy Certified Expert (ACE) qualification.

As all of our trainers have real-life Apple experience, you can expect to take home plenty of tips to enhance your career.

Trainers doing Addigy classroom training

We’re adopting an approach where

all of our engineers will be ACE certified.

—Adam Kenton, Dr. Logic

Now when I’m back at my company they can say they’ve got an ACE certified bloke on board.

—George Wayman, Synergy Associates

Addigy Certified Expert Course Details


London, UK




2 days

The Addigy Certified Expert (ACE) Course provides complete training in Addigy Apple device management (macOS, iOS, iPadOS, and tvOS). Starting from the basics, the course will carry delegates to an advanced level of expertise.

On the final day of training, students will take a two-hour multiple-choice exam, which can be retaken. The ACE certification expires two years after the exam is passed.

By the end of this course, you will be familiar with:

  • Addigy platform navigation
  • Device and user enrollment methods and tools
  • Device management workflows, configurations and best practices
  • Apple ecosystem terminology and programs
  • Automation, basic scripting and remediation strategies
  • Working with the Apple and Addigy community

Introduction to Addigy and Addigy Device Management at a Glance

Explore Addigy company overview, platform navigation and instructions on how to create users and update account settings. Leveraging and contribut- ing to the Addigy Community. Apple, Addigy and ecosystem terminology and acronyms.

Enrolling Apple Devices in Addigy

Understand the Addigy device enrollment process and Apple enrollment methods – including Apple User Approved MDM requirements, Apple Auto- mated Device Enrollment (previously DEP) through Apple Business Man- ager/Apple School Manager, Apple Supervised Mode, implications of Device Supervision and related Apple and Addigy workflows allowed via Addigy’s agent and MDM. (LAB)

Building Scalable Policies & Assessing Device States

Define device states, create policies, policy inheritance, policy catalog, and best practices of policy layouts. Enforcement of MDM configuration profiles. (LAB)

GoLive and Devices at a Glance

Understand how to quickly find information for individual devices. Create views and use filters for better insight into managed Apple devices. Explore how to use the Scripts section on the Devices page. Understand the tools available in GoLive and Remote Control integrations

Defining Device States, Software Deployment and Patching

Configure installs of custom software packages and public software from the Addigy policy catalog. (LAB)

Deploying App Store content with Apps & Books (previously VPP)

Explore how to configure Apple Apps & Books integration with Addigy, how to deploy App Store apps via Addigy policies, and viewing Apple Apps & Books assets in Addigy.

Defining Device States with MDM Configuration

Learn about Addigy’s Apple MDM configurations, custom MDM profiles, Apple privacy controls, requirements and limitations.

Monitoring Device Compliance with Alerts and Remediation

Review Addigy Facts and Alerts, creating & customizing Monitoring items, resolving & remediating Alerts, and optional ticketing integration with alerts.

Advanced Software Deployment, Custom Facts, and Scripts

Understand best practices and a deeper discussion on condition scripting in Custom Software, removal scripting in Custom Software, building Custom Facts, and remediation scripting within Addigy Alerts.


  • ACE Training Guide
  • Addigy Getting Started Guide

Although there are no firm prerequisites for this course, it’s recommended that delegates have:

  • iOS and macOS familiarity
  • basic iOS device and Mac computer navigation skills

Are you interested in learning more about this course? Click the button to download a full course pdf.

Spread the cost of Addigy training

Prefer to spread out your Addigy course payment?
No problem — just select the “Payl8r” option in our online shop.   See eligibility details

Addigy Classroom Training Dates

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Online Training

Online Addigy training is the ideal way to get ACE certified from your home or office. We use an online platform that allows plenty of student-trainer interaction.

On-Site Training

We are unable to provide on-site training at present due to the COVID-19 pandemic. Our private Addigy training will be available once the UK travel restrictions are lifted.

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